f5555 Terms & Conditions

These Terms & Conditions ("Terms") apply to all services, features, and activities on the f5555 platform. By visiting the f5555 website, opening an account, or using any service, you are considered to have fully agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using this platform.

f5555 reserves the right to change, revise, or update these Terms at any time. For significant changes, we will try to notify you through the platform. Continuing to use the site after any changes will be considered your acceptance of the revised Terms. The latest version will always be available on this page.

Key terms used in these Terms are defined as follows:

• "Platform" refers to the f5555 website, mobile site, and all associated services.
• "User" or "You" refers to any person who opens an account or uses services on the platform.
• "We" or "f5555" refers to the authority operating this platform.
• "Account" refers to a user's personal registered profile.
• "Funds" refers to money deposited in or withdrawable from an account.

You must be at least 21 years old to use f5555's services. Persons under 21 are strictly prohibited from opening an account or using any service on this platform. If requested, a government-issued ID may need to be submitted to verify age.

Each person may open only one account. Opening or maintaining multiple accounts is strictly prohibited. If a user is found to have multiple accounts, all accounts may be permanently closed and any earned bonuses may be cancelled.

All information provided at registration must be completely truthful and accurate. f5555 reserves the right to close an account and forfeit funds if false information is provided. If any information changes, please notify our support team promptly.

It is your responsibility to keep your account login details completely confidential. Never share your password with any third party. If you suspect unauthorised access to your account, notify us immediately at [email protected] or contact us via live chat.

You are fully responsible for all activities carried out from your account. Operating an account on behalf of or for the use of a third party is strictly prohibited. If someone gains unauthorised access to your account, f5555 will not be liable for transactions carried out during that period.

f5555 uses SSL encryption technology to keep your personal and financial information secure. Regular audits are conducted to ensure fair play on the platform. For more details about our security measures, please see our privacy policy.

The following methods can be used to deposit funds at f5555: bKash, Nagad, Rocket and Bank Transfer. The minimum deposit amount for each method is ৳200. If the deposit amount is incorrect or the transaction cannot be verified, it may be cancelled automatically.

• Minimum amount per deposit: ৳200
• Deposits may only be made from a payment account registered in your own name
• Deposits through third parties are prohibited
• Cryptocurrency or any other method is not accepted

The following conditions must be met to withdraw funds from your account:

• Minimum withdrawal amount: ৳1,000
• Withdrawals will only be made to the same payment method used for the deposit
• Typical withdrawal processing time: 10–45 minutes (for mobile wallets)
• Bank transfers may take additional time
• Withdrawals may be delayed if identity verification has not been completed

f5555 reserves the right to verify any transaction. We reserve the right to suspend or cancel payments in cases of suspicious transactions, fraudulent activity, or rule violations. For bank transfers, major Bangladeshi banks including BRAC Bank, Dutch-Bangla Bank, and Islami Bank are supported.

After opening a new account at f5555, a 120% bonus of up to ৳8,000 is available on the first deposit. For example:

• Deposit ৳1,000 and receive a bonus of ৳1,200 → total balance ৳2,200
• Deposit ৳14,000 or more and receive the maximum bonus of ৳8,000 → total balance ৳22,000

The maximum bonus cap is ৳8,000 — this limit will not be exceeded regardless of the deposit amount.

To withdraw the welcome bonus, a wagering requirement of 10 times (10x) the bonus amount must be completed. Wagering is calculated on the bonus amount only, not on the original deposit. Example:

• ৳1,200 bonus × 10 = ৳12,000 in bets placed before the bonus becomes withdrawable

Only certain games may count towards wagering. Contact the support team for specific restrictions.

If the use of multiple accounts to earn bonuses, bonus abuse, or fraudulent activity is identified, f5555 reserves the right to cancel bonuses and suspend accounts. All bonuses may be changed, suspended, or cancelled at f5555's discretion.

f5555 is committed to ensuring a fair and transparent environment for all users. Our games are operated through internationally recognised game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and other reputable companies. Results arising from any technical fault may be considered void.

The following activities are strictly prohibited at f5555:

• Any form of fraudulent activity or system manipulation
• Betting using software bots or automated methods
• Hacking accounts or attempting to steal others' information
• Any attempt to manipulate game outcomes
• Money laundering or use of illegal funds
• Providing false identity or documents

If such activity is detected, the account will be closed immediately and all funds may be forfeited.

Additional terms may apply when participating in the sports betting section. f5555's own rules govern betting markets, odds setting, and result calculation. If a match is cancelled or postponed, the related bet may be cancelled or the original amount refunded — contact the support team for detailed rules.

f5555's VIP program has five levels. A weekly cashback benefit is provided at each level:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.4% weekly cashback
• Gold: up to 0.6% weekly cashback
• Platinum: up to 0.8% weekly cashback
• Diamond: up to 1.0% weekly cashback

Through regular play and active participation on the platform, users can progressively advance to higher VIP levels. f5555 evaluates each user's activity to determine their VIP level. Cashback amounts are automatically credited to the account.

f5555's customer service team is available to assist seven days a week, 24 hours a day. You can receive support in both Bengali and English:

• Live Chat: Instant assistance through the platform
• Email: [email protected]

If you have a complaint, first send the details to [email protected]. We review all complaints seriously. Including a detailed description of the issue along with the relevant transaction ID or screenshot will help resolve it faster.

All content published on the f5555 platform — logos, designs, text, graphics, code, and other elements — is the exclusive property of f5555 and is protected by copyright law. Reproduction, distribution, or commercial use of this material without written permission is strictly prohibited.

f5555 strives to provide uninterrupted service, however the service may be temporarily unavailable due to maintenance, technical issues, or other reasons. f5555 will not be liable for any direct or indirect loss caused by such unavailability.

f5555 will not be liable for any loss to a bet or transaction caused by an internet disconnection during a game. If an incorrect result is displayed due to a technical fault, the correct result will be determined according to the server record.

You may close your account at any time. Contact [email protected] to request account closure. Please ensure any pending withdrawals are completed before closing your account.

f5555 reserves the right to suspend or permanently close an account in the following circumstances:

• Any violation of these Terms
• Evidence of fraudulent activity or fraud
• Money laundering or suspicious financial transactions
• Failure to reactivate an account after a prolonged period of inactivity
• Bonus abuse or system manipulation

f5555 collects and processes your personal information solely for the purposes of providing services, verifying identity, processing transactions, and meeting legal obligations. Your information is not sold to any third party. Please read our privacy policy for details.

Any dispute between f5555 and the user will first be resolved through discussion. For contact, write to [email protected]. If resolution through discussion is not possible, the appropriate legal process will be followed.

If any part of these terms is found to be legally invalid, it will not affect the validity of the remaining terms. The invalid part will be replaced by the closest valid provision.

These terms, the privacy policy, and the responsible gaming guidelines together form the entire agreement between f5555 and the user. Any previous oral or written discussions are replaced by this agreement.